General information
  • How can I contact customer support?
    You can contact us via WhatsApp, email or phone call in the Contact section.
  • Why book with Formentera Wonders?
    Formentera Wonders is a company specialized in boat experiences around Ibiza and Formentera. We also offer personalized assistance, secure payments and flexible options in case of unforeseen events.
Experience information
  • What is included in each Formentera Wonders experience?
    Each experience includes specific services detailed in our experiences section: sailing, stops, free time, music, onboard activities and other extras depending on the type of excursion. We recommend reviewing the full description before booking.
  • Are the experiences suitable for all types of travelers?
    Yes. Our experiences are designed for friends, couples, solo travelers and groups.
Bookings and payments
  • How do I book an excursion with Formentera Wonders?
    You can book directly through our website by selecting your preferred experience and completing the secure payment process.
  • What payment methods do you accept?
    We accept credit and debit cards (Visa, Mastercard and American Express) via Stripe. Our website uses advanced encryption protocols to ensure secure transactions.
  • Can I book without paying at the time?
    No, full payment is required to confirm the booking.
  • Is full payment required at the time of booking?
    Yes. Full payment is required at the time of booking to secure your spot.
  • Are spots limited? Should I book in advance?
    Yes. Availability is limited and demand is high, especially during mid and high season. We recommend booking in advance to secure your place.
Changes and cancellations
  • Can I change my booking date?
    Yes. You may request a date change up to 12 hours before departure, subject to availability.
  • How do I cancel my booking and are refunds available?
    You can cancel up to 12 hours before the activity. Refunds depend on each experience’s cancellation policy.
  • What happens if weather conditions prevent the experience?
    If weather conditions do not allow the experience to take place, we will offer an alternative date or a refund.
Events and groups
  • Are there discounts for large groups, parties or companies?
    Yes. We offer special discounts for groups of 8 people or more. Contact us for a personalized offer.
  • Can I organize a private event or customized experience?
    Yes, you can organize a private event for weddings, bachelor/bachelorette parties or corporate events. Please contact us through the Events section.
Insurance and liability
  • Do excursions include insurance coverage?
    Yes, all excursions include basic insurance coverage. Full details are provided in each experience.
  • What happens in case of an accident during the excursion?
    Our team is trained to provide immediate assistance. Civil liability insurance is included.
Privacy and security policies
  • How does Formentera Wonders protect my personal information?
    We take privacy very seriously. Please refer to our privacy policy for full details.
  • Is my payment secure?
    Yes, we use advanced encryption protocols to ensure secure payments.
Additional information
  • Where can I see photos of the experiences?
    You can find photos and videos on each experience page and on our social media channels.
  • Do you offer special packages or promotions?
    Yes, we occasionally offer special promotions and group packages.
  • Which Formentera Wonders experience is right for me?
    It depends on the type of trip you’re looking for. If you want party vibes and sunset views, the Full Experience with Sunset Party is perfect. If you prefer relaxing and exploring Formentera at your own pace, you’ll find experiences with sailing, stops at coves and free time on the island.

Your Private Boat Event in Ibiza

Customized private events and trips for large groups. Perfect for incentive agencies, brands, event organizers, and corporations.

Talk to our team of experts and plan your ideal private boat event. We will take care of every detail to create a unique experience.

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