This Privacy Policy describes how Exploretech SL (hereinafter, “we” or “the Company”) collects, uses, and protects the personal data of users (hereinafter, “user” or “you”) through the website https://formenterawonders.com, in compliance with the General Data Protection Regulation (GDPR) and the Organic Law on Data Protection (LOPD).

1. Company Information and Contact

Business Name: Exploretech SL

Address: Carrer Fray Vicent Nicolau 36, Ibiza, 07800, Spain

Contact Email: bookings@formenterawonders.com

2. Website Information

The website https://formenterawonders.com provides information and promotes boat trips around Ibiza and Formentera.

3. Personal Data Collected and Its Processing

Personal data is collected only when the user contacts us through the contact form or via WhatsApp. The data collected includes:

  • Full name
  • Email
  • Mobile phone number
  • Message

The legal basis for processing this data is the consent voluntarily given by the user when submitting it.

4. Use of Third Parties and Data Transfers

The data you provide may be shared with the following third-party services:

These services may transfer data outside the European Economic Area. It is recommended to review their respective privacy policies to understand the safeguards in place.

5. Security Measures and Data Retention

The security of your data is paramount to us. Below are the providers and associated measures:

  • Dondominio: The provider responsible for protecting and storing our emails. For more information, please see the Dondominio Privacy Policy (if available).
  • WhatsApp: Messages sent via this platform are managed in accordance with the WhatsApp Privacy Policy.
  • Google Analytics, Yandex Metrica, Google Tag Manager, Facebook Pixel, and TikTok Pixel: Each of these services has its own security measures and data retention policies. It is recommended to consult the links provided above for more details.

Data retention periods depend on each provider's policies, so please review them for specific information.

6. User Rights

You have the right to:

  • Access the personal data we have about you.
  • Rectify any inaccurate or incomplete data.
  • Request the deletion of your data.
  • Object to the processing of your data.

To exercise these rights, you may contact Toni Gar via email at: bookings@formenterawonders.com.

7. Use of Cookies and Other Tracking Technologies

This website does not install its own cookies, but uses third-party cookies for analysis and service improvement. Below is a detailed description of each of these services:

  • Google Analytics:
    • Purpose: To analyze website traffic and user behavior.
    • Duration: Cookies are maintained for variable periods, determined by both the service configuration and the user's device.
    • More information: Google Privacy Policy
  • Yandex Metrica:
    • Purpose: To measure and analyze website traffic and user behavior.
    • Duration: Variable according to the service configuration.
    • More information: Yandex Privacy Policy
  • Google Tag Manager:
    • Purpose: To centrally manage website tags (scripts) to facilitate the implementation of other tracking tools.
    • Duration: Variable according to the service configuration.
    • More information: Google Privacy Policy
  • Facebook Pixel:
    • Purpose: To track conversions and measure the effectiveness of advertising campaigns on Facebook.
    • Duration: Variable according to the service configuration.
    • More information: Facebook Privacy Policy
  • TikTok Pixel:
    • Purpose: To track conversions and analyze user behavior in advertising campaigns.
    • Duration: Variable according to the service configuration.
    • More information: TikTok Privacy Policy

Management and consent for these cookies are handled through a banner that appears when accessing the website, allowing the user to accept or reject them.

8. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable regulations. In case of modifications, a notice will be posted on this page indicating the date of the last update.

9. Jurisdiction and Applicable Law

This policy is governed by Spanish law. In the event of any dispute or litigation related to the data processing, the parties expressly submit to the jurisdiction of the courts in Ibiza, Spain.

Contact

For any inquiries or to exercise your data protection rights, you may contact:

Toni Gar
Email: bookings@formenterawonders.com